Return Policy

Our goal is to ensure the item you ordered arrives promptly and works exactly the way it should.  We implemented a return policy designed to let you shop with confidence and make things as easy as possible when things don't work out.  If you are not satisifed with your purchase, please contact us for a Return Merchandise Authorization (RMA) within 5 days of the receipt of the product.  If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less a 25% restocking fee based on your original method of payment.  The product must be returned within 10 business days of the issuance of the RMA.  All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product.  A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from it's original packaging.  

 

Firearms

Any new firearm that is determined to be defective will need to be returned to the manufacturer.  As a reminder, new firearms are eligible for any applicable manufacturer's warranties. If you need help contacting the manufacturer, please let us know and we'll be happy to assist.  

The seller provides all descriptions for used firearms.  All descriptions are an honest assessment by our staff and based on actual items being offered for sale.  All sales on used firearms are final.  Photos will be provided when available.  It is highly recommended that you inspect used items in person prior to purchasing.

 

Non-Returnable

Please note that we do not permit the return of the following products:
1. Special orders and products that are custom configured to your specifications.
2. Products sold "as is" or "used" or that have been installed or used after receipt.
3. Firearms, once transferred to buyer.
4. Illumination devices, electronic sights, optics and night vision equipment.
5. Ammunition.

 

top